Welcome to House of Light (“we,” “our,” or “us”). These Terms and Conditions govern your use of houseoflight.in and your purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms and Conditions.
1. General
House of Light is an online store offering premium candles and related products. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
2. Products
We strive to display our products, descriptions, colors, and images as accurately as possible. However, actual product colors, finishes, or packaging may vary slightly due to screen settings and manufacturing variations.
As our candles are handcrafted or carefully manufactured, slight variations in appearance, fragrance, or finish are normal and do not constitute defects.
3. Pricing
All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to change product prices without prior notice.
4. Orders
Once an order is placed, you will receive an order confirmation email or message.
We reserve the right to accept, reject, or cancel any order due to:
– Product unavailability
– Pricing or technical errors
– Suspected fraudulent activity
– Incomplete or incorrect customer information
If payment has already been processed for a cancelled order, the amount will be refunded according to our Refund Policy.
5. Payments
We accept secure online payments through trusted payment gateways.
House of Light does not store your complete debit card, credit card, or banking details.
6. Shipping and Delivery
We aim to dispatch orders within the estimated processing time mentioned on our website.
Delivery timelines may vary depending on location, courier services, weather conditions, holidays, or unforeseen circumstances.
House of Light is not liable for delays caused by courier partners or events beyond our reasonable control.
7. Returns and Refunds
Returns, replacements, and refunds are governed by our separate Return and Refund Policy.
Customers are requested to inspect their order upon delivery and notify us promptly if they receive damaged, defective, or incorrect products.
8. Candle Safety
Candles should always be used responsibly.
By purchasing our products, you agree to follow standard candle safety practices, including:
– Never leave a burning candle unattended.
– Keep candles away from children and pets.
– Place candles on a stable, heat-resistant surface.
– Keep candles away from flammable materials.
– Do not burn candles for extended periods beyond the recommended burn time.
House of Light shall not be responsible for any damage, injury, or loss resulting from improper use of our products.
9. Intellectual Property
All content on this website, including logos, branding, product photographs, graphics, text, designs, and other materials, is the property of House of Light unless otherwise stated.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
10. User Conduct
You agree not to:
– Use the website for unlawful purposes.
– Attempt to gain unauthorized access to the website or its systems.
– Upload malicious software or harmful code.
– Interfere with the proper functioning of the website.
11. Limitation of Liability
To the maximum extent permitted by law, House of Light shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
House of Light
Website: https://houseoflight.in
Email: azmatnisa001@gmail.com
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST